HF Fenix Garden

Bathroom was spacious and very clean and the staff were friendly and helpful. The location was great with the metro and tour buses nearby. Easy walk to old Lisbon and several restaurants near the hotel. Lots of choice with breakfast.

Our stay was very comfortable. We were greeted with a lovely note, which made our stay much much better :) Hotel gives the impression of 4-start hotel. Location is very comfortable to reach all important destinations either by metro or by taxi. Excellent breakfast for vegetarians with hot options. Even though it was quite loud outside, the windows were quite tight so you couldn't hear the noise. Large bed in Double Room with 2 types of pillows. The staff was very friendly, attentive and supportive (with availability of 24h). Clean. Green view out of window. Good WIFI and laptop-friendly desk if you need to work remotely. There are nice restaurants nearby.

I arrived at 9am as I had an early flight and simply asked to store my bag so I could explore Lisbon before check-in at 3pm. I was pleasantly surprised when they were able to give me a room there and then and at no extra charge. That would not happen in Ireland... The location is perfect for exploring Lisbon and the staff are super friendly and helpful. It really is a lovely hotel and I hope to stay there again when I return to Lisbon.

This hotel is very well located to the Mq. Pombal metro station. Parque Eduardo VII, and Av da Liberdade, so it's easy to get to Time Out Market, the Alfama, and everywhere The reception staff was exceptionally friendly and helped us with answers to our many questions. More than anything, Fenix Garden gets five stars for their very comfortable beds & bathroom, with a shelf under the sink to hold all of our travel items. You don't know how important this is until you're in a typical European bathroom with only one towel hook and no counter space. AND, there was a full-length mirror in the bedroom so one of us could use it when someone else was in the bathroom. Because we were two friends traveling together, the only thing we lacked was a second luggage rack. There was also a very convenient mini frig in our room, as well as a personal safe in the closet. The morning breakfast downstairs offered abundant options. We especially liked being able to make our own coffee from the espresso machine. We also enjoyed the fresh fruit, breads, yogurt, cheeses, hard-boiled eggs, and cold cuts. There was even turkey ham! We highly recommend it!

Breakfast - fantastic value. Paid for breakfasts for 3 mornings and got breakfast on the 4th morning for free! Fantastic range of food - best we had ever seen. Spotless dining room, friendly and helpful staff. Room - comfortable, great view, clean linen and towels daily, very quiet at night (not a sound heard!) Location - brilliant. Pick up point for the Hop on Hop off tour buses just across the road. Just a short walk to all the restaurants where there was a great 'buzz'! Metro stop just outside the door. Reception staff - very helpful and friendly. In particular we have to mention Diana and Ghee(William in English!). Their advice on places to visit was invaluable and they were always cheerful and accommodating. A pleasure to deal with. We would highly recommend the HF Fenix Garden to anyone travelling to Lisbon.